Refund and Cancellation Policy

You may cancel your subscription at any time through the Platform or by contacting support.
Cancellation prevents future renewals but does not immediately terminate access to Services already paid for. The account and features you had subscribed to will remain fully active till the end of the subscribed period.
Data Access: During the active subscription period following cancellation, you may continue using the Services. Upon expiration of the subscribed period, you will lose direct access to the Platform and your data. Automated data export functionality is not available directly on the Platform; data export requests must be submitted directly to our support team.
No Refunds: As the Platform provides immediate access to digital tools and services, no refunds shall be provided for subscription fees already paid, except in specific cases of duplicate processing or where access to the Services is not provided as per the terms of use. Taxes, payment processing charges, and any related fees are strictly non-refundable.
Partial refunds, prorated refunds, or credits for unused subscription periods will not be provided.

Shipping and Delivery Policy (Fulfillment)

As Collably is a digital application and software service, no physical shipping or delivery applies.
Fulfillment Timeline: Upon successful processing and confirmation of your payment by our payment gateway, access to the Services will be activated immediately. However, in case of technical issues, the access to the Services will be resolved within 3 working days.
Confirmation of your subscription and digital invoice will be sent to your registered email address within 24 hours.

For subscription, billing, cancellation, or refund-related queries, please contact: